Breathing Easy, Living Clean
At Exceptional Upholstery, Carpet & Rug Cleaning, we are committed to providing exceptional service to our customers in the Washington, D.C. metro area. Our team of experienced professionals is dedicated to delivering unparalleled results in upholstery and carpet care. With state-of-the-art equipment and a passion for attention to detail, we strive to exceed our customers' expectations with every job.
Our Services
At Exceptional Upholstery, Carpet & Rug Cleaning, we offer a wide range of services designed to meet the needs of both residential and commercial customers. Our services include:
- Carpet & Rug Cleaning: Our advanced carpet cleaning process removes dirt, allergens, and odors, leaving your carpets looking and smelling like new.
- Upholstery Cleaning: We use specialized equipment and techniques to clean and restore your upholstered furniture, leaving it looking like new.
- Oriental Rugs Cleaned at Your Location: We bring our equipment and expertise to your location to clean your priceless Oriental rugs, ensuring their beauty and longevity.
- Tile & Grout Cleaning: Our specialized cleaning solutions and equipment remove dirt, grime, and mildew from your tile and grout, leaving it looking like new.
- Pet Stains & Urine Removal Experts: Don't let pet accidents ruin your carpets or upholstery. Our expert technicians use specialized equipment and cleaning solutions to remove tough pet stains and odors.
- Carpet Repairs & Restretching: We repair and restretch your carpets to their original beauty, ensuring a snug fit and preventing further wear.
Our 12 Point Promise
At Exceptional Upholstery, Carpet & Rug Cleaning, we guarantee our work with our 12 Point Promise:
1. Evaluate and discuss the work to be performed with the customer.
2. Finalize the pricing based on the customer's choice of services.
3. Protect walls and floors with tarps and corner guards.
4. Vacuum all areas to be cleaned with a commercial vacuum cleaner.
5. Rotary shampoo and deodorize the entire carpet with a soft nylon brush.
6. Move furniture to ensure a thorough cleaning.
7. Shampoo all stairs by hand.
8. Clean all edges and corners by hand.
9. Rinse all carpet with clean hot water at least twice to ensure residue removal.
10. Dry the entire carpet to a light, damp feel.
11. Replace all furniture with protective tabs and Styrofoam blocks.
12. Conduct a final customer inspection of the entire work area.
About Our Team
At Exceptional Upholstery, Carpet & Rug Cleaning, we're passionate about providing exceptional service to our customers. Our team is led by Chris Murray, a seasoned professional with years of experience in the carpet and upholstery cleaning industry. Chris and his staff are dedicated to delivering unparalleled results and ensuring your complete satisfaction.
Get a Quote
If you're looking for a trustworthy and reliable carpet and upholstery cleaning service, look no further. Contact us today to schedule your appointment and experience the Exceptional difference.
Exceptional Carpet Cleaning Reviews Summary
Professionalism and Quality of Work
The reviewers consistently praised the professionalism and quality of work provided by Exceptional Carpet Cleaning. The team was described as "diligent", "friendly", and "totally professional". The owners, Chris, and the technicians, Herbert and Sean, were particularly mentioned for their excellent work.
Carpet and Upholstery Cleaning
The reviewers were extremely satisfied with the carpet and upholstery cleaning services. The company was able to remove stubborn stains, dirt, and odors, leaving the carpets and furniture looking "brand new" and "bright".
Reasonable Prices and Value
Many reviewers mentioned that the prices were reasonable and provided excellent value for the quality of work received.
Customer Service and Responsiveness
The reviewers praised the company's customer service and responsiveness. Chris, the owner, was described as "pleasant to work with", and the team was responsive to the customers' needs.
Trust and Recommendations
Several reviewers mentioned that they would highly recommend Exceptional Carpet Cleaning to friends and family, and many had already used the company multiple times.
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