Imperial Valet Services Inc. is a professional dry cleaning, laundry, and alterations service provider based in Washington, DC. We offer a range of services including wash and fold, laundry, alterations, tailoring, shoe repair and shine, carpet and rug cleaning, and commercial and corporate linen service. We provide free pickup and delivery services to ensure convenience for our clients. Our team of experts uses gentle handling and expert processing methods to ensure the best possible outcome for each item. We've proudly provided services for various organizations, including the White House, Pentagon, and Japanese Embassy. With over 70 years of experience, we're your trusted partner for all your cleaning needs in the greater Washington, DC area.
Overall, the positive comments praise the exceptional customer service, quality of cleaning and alterations, and willingness to go the extra mile to ensure customer satisfaction.
The negative comments criticize the poor quality of cleaning and alterations, rude staff, and lack of communication. The application of permanent barcodes to clothing without informed consent was also a major concern for some reviewers.