Not Just Clean, it's Sterling Clean!
Imperial Valet Services Inc., a family-owned business, has been serving the Washington DC metropolitan area for over 80 years. Established in 1936, our company is dedicated to providing quick, reliable, and professional dry cleaning and tailoring services. Our history is built on three generations of family ownership, with a commitment to excellence and customer satisfaction.
Our Services
We offer a wide range of services to cater to your dry cleaning, laundry, and alteration needs. Some of the services we provide include:
- Professional dry cleaning and alteration services
- Laundry pickup and delivery
- Shoe repair and shine
- Suede and leather cleaning
- Custom tailoring and alterations
- Wedding gown cleaning and repair
- Commercial laundry services
Expertise and Quality
At Imperial Valet, we take pride in our expertise and commitment to quality. Our team of skilled professionals uses the latest technology and best practices to ensure that every item is handled gently and responsibly. We understand the importance of timeliness and convenience, which is why we offer free pickup and delivery services.
Free Laundry Delivery
Say goodbye to the hassle of doing laundry yourself! Our convenient service brings our dry cleaning and laundry services right to your doorstep. We understand that your time is valuable, which is why we offer free laundry delivery. Our service is designed to take the burden off your hands, freeing up your time to focus on more important things.
Convenience and Peace of Mind
Our commitment to customer satisfaction is what sets us apart from other dry cleaning and laundry services. We understand that you value your time and want to ensure that your laundry is handled with care. Our team of experts is dedicated to providing exceptional service, ensuring that every item is cleaned and processed with precision and attention to detail.
Expert Tailors and Seamstresses
Our team of expert tailors and seamstresses work tirelessly to customize garments and tackle even the most challenging projects. From routine alterations to wedding gown cleaning and repair, we have the expertise and skills to get the job done.
Free Dry Cleaning Pickup and Delivery
Don't worry about the hassle of dropping off and picking up your laundry. Our convenient service offers free pickup and delivery, giving you more time to focus on what matters most.
Quality of Service and Cleaning
The reviews for Imperial Valet vary, with some customers expressing satisfaction with the service, while others have had poor experiences. Some reviewers praised the friendly and professional staff, with one stating that all the staff were "so nice!" Another reviewer mentioned that the service was "exceptional" and "beyond elated" with the results.
Cleaning and Alterations
Some customers were unhappy with the quality of cleaning and alterations provided by Imperial Valet. One reviewer mentioned that a pair of Dockers came back with a stain still present after being sent out for cleaning. Another reviewer had a custom-made bridesmaid dress altered, but it was done incorrectly, with the wrong length and buttons broken.
Barcodes and Branding
Some reviewers were displeased with the barcodes applied to their clothing items, which they found difficult or impossible to remove. One reviewer mentioned that the barcodes left a residue on their clothing, while another stated that the staff did not inform them of the practice beforehand.
Rude Staff and Unpleasant Experience
Some reviewers had unpleasant experiences with the staff at Imperial Valet, with one stating that the staff were "awful" and "unbelievably rude". Another reviewer mentioned that the staff did not speak English well and were condescending.
Shoe Repair and Other Services
Some reviewers were pleased with the shoe repair service provided by Imperial Valet, with one stating that their shoes looked great after being repaired. Another reviewer praised the exceptional cleaning services and custom job done on their Moncler jacket.
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