At Nichols Hills Cleaners, we're proud to be Oklahoma City's premier dry cleaning and garment care specialists. Since 1969, our family-owned business has been dedicated to providing exceptional service, superior quality, and environmentally friendly practices to the Oklahoma City metro area.
Our Services
We offer a wide range of services designed to meet your every garment care need. From dry cleaning and wet cleaning to wash and fold, alterations, and repairs, we've got you covered. Our expert team uses only the highest quality, eco-friendly cleaning products to ensure your clothing is clean, soft, and free of stains.
Beyond our general cleaning services, we also specialize in wedding gown care, providing expert cleaning, preservation, restoration, and steaming services to ensure your cherished gown looks its absolute best. We're also happy to clean and care for your drapery, bedding, and other household items.
Why Choose Nichols Hills Cleaners?
With over 50 years of experience and a wealth of knowledge passed down through generations, our family-owned business has earned a reputation for excellence in the Oklahoma City area. As a Certified Master Dry Cleaner from Sanitone, we're committed to using only the finest, eco-friendly products to ensure your garments receive the best possible care.
Our team is dedicated to providing convenient, superior service that exceeds your expectations. Whether you're a busy professional, a busy parent, or simply someone who values quality and convenience, we invite you to experience the Nichols Hills Cleaners difference.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, superior quality, and environmentally friendly practices. Check out our reviews to see what our customers have to say about their experience with Nichols Hills Cleaners.
Customer Service Experiences
The reviews highlight the importance of customer service in the dry cleaning business. While some customers, like C. Chavez, have had excellent experiences with the staff, others, like Becky Hahn and Wes Sowell, have had extremely negative encounters. Logan and Evan were particularly helpful and kind to C. Chavez, making them a repeat customer. On the other hand, Becky Hahn was met with a dismissive and aggressive response from the owner, Bob Guthrie, when she complained about her flags being ruined.
Pricing Concerns
Many reviewers expressed frustration with the high prices charged by Nichols Hills Cleaners. Casey Smith was shocked by the $91 bill for dry cleaning two cardigans and two dresses, and Dee Jerome was upset by the increased price of $3.69 per shirt. However, Cole Wolfe defended the prices, stating that the excellent service and speed of service justified the cost.
Quality of Service
The quality of service was another area of concern. Wes Sowell's 2-piece suit and shirt were damaged, and he was charged to repair the suit. Similarly, Becky Hahn's flags were turned pink in the wash. On the other hand, Cole Wolfe praised the service, stating that it was the best he had seen.
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