Where Fine Rugs Meet Exceptional Cleaning
Enrique's Oriental Rug Cleaning proudly serves the New Orleans and surrounding areas, providing comprehensive rug care services that meticulously restore and rejuvenate your fine rugs. Founded on a foundation of meticulous craftsmanship and industry-leading expertise, we are Louisiana's finest area rug cleaning service.
Our Expertise
Our meticulous rug cleaning process combines innovative technology with meticulous handwork. We utilize a state-of-the-art in-plant system equipped with patented tools and equipment specifically designed for cleaning Oriental and specialty rugs.
Rug Cleaning and Restoration
- 8-step Turkish Rug Bath for a deep clean and sanitary finish
- Guaranteed pet odor removal
- Expert restoration and repair services
- Rug underlayment (felt or non-skid rubber padding)
- Moth pre- and post-treatment
Additional Services
- Fiber protection
- Blocking visits to prevent color bleeding
- Custom-fit rug padding
Experience and Expertise
Our founder, Frank Cabrera, has over two decades of experience in textile cleaning and care. He has honed his skills at prestigious institutions and served as a technical advisor to manufacturers, developing innovative cleaning protocols and disaster management techniques. His deep understanding of rug construction, materials, and restoration methods ensures that your rugs receive the specialized care they deserve.
Commitment to Quality
Enrique's takes pride in providing exceptional customer service and meticulous attention to detail. We are committed to using only the highest quality products and safe, eco-friendly cleaning solutions.
Our Promise
When you choose Enrique's Oriental Rug Cleaning, you can expect:
- Personalized attention and a thorough evaluation of your rugs
- Honest communication and transparent pricing
- Safe and secure handling and transport
- Exceptional craftsmanship and meticulous cleaning
- A final inspection to ensure your complete satisfaction
Overall Experience
The overall experience at Enrique's Premium Rug Cleaning is mixed, with some customers having a great experience and others having a terrible one.
Customer Service
Some customers praised the customer service, citing that the staff went above and beyond to make sure they were happy. However, others had a negative experience, saying that the front desk lady was rude and that the owner, Frank, was arrogant and berated them.
Rug Cleaning and Repair
Many customers were satisfied with the rug cleaning and repair services, saying that their rugs looked like new and that the staff did an excellent job. However, one customer was disappointed with the rug repair service, saying that it was not done to their satisfaction.
Professionalism and Knowledge
Several customers praised the professionalism and knowledge of the staff, particularly Frank, saying that he was a miracle worker and that his equipment and knowledge of rugs were first class.
Communication
Some customers were disappointed with the communication, saying that they were not informed of changed business hours and that they had to take time off work to drop off their rug.
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