Business Details
Professional Carpet & Upholstery Cleaning Services in Knoxville
Hansen Steam Way has been dedicated to redefining home care standards since our inception. As an IICRC-certified company, we combine advanced technology with eco-friendly solutions to deliver superior carpet, tile, and upholstery cleaning. Our lead technician Randy holds the prestigious Certified Master Textile Cleaner designation, ensuring every service benefits from decades of specialized expertise. We invest in truck-mounted hot water extraction systems and proprietary protectants like MicroSeal to achieve deeper cleaning and longer-lasting results.Our 12-step process addresses every aspect of home hygiene, from odor elimination using commercial ozone generators to precision leather conditioning. We treat every property as our own, employing dust-free hardwood floor renewal and safe rug cleaning methods that preserve valuable textiles. With transparent square-foot pricing and a satisfaction guarantee, we prioritize customer education through free pre-inspections and personalized cleaning recommendations.
Services
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Wood Floor Renewal
Highlights and features
- We maintain IICRC-certification for carpet, tile, and upholstery cleaning standards
- Our lead technician holds the industry's highest credential as a Certified Master Textile Cleaner
- We use truck-mounted hot water extraction systems for deeper cleaning effectiveness
- Our MicroSeal protectant technology extends carpet cleanliness duration by 30%
- We guarantee satisfaction with free re-cleaning for any unsatisfactory results
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our hot water extraction process removes deep-seated dirt and allergens using truck-mounted equipment. Certified technicians apply eco-friendly solutions that meet carpet manufacturer standards. The 12-step system includes pre-treatment, high-pressure rinsing, and optional MicroSeal protection for lasting cleanliness.
Upholstery Cleaning
We clean both fabric and leather upholstery using hydro-kinetic tools that prevent over-wetting. The process includes fiber-specific cleaning solutions, spot treatment, and protective coatings. Our method preserves fabric integrity while eliminating stains and odors from household pets.
Oriental Rug Cleaning
Specialized cleaning for wool and oriental rugs using fiber-tested detergents. Our process includes gentle agitation, pH-balanced rinsing, and controlled drying environment. We offer pick-up/drop-off service with one-week turnaround for delicate textiles.
Tile and Grout Cleaning
High-pressure tile cleaning removes built-up grime while preserving sealant integrity. Our extraction system reaches deep into porous surfaces. We recommend re-sealing after cleaning to maintain stain resistance and prolong tile appearance.
Wood Floor Renewal
Dust-free hardwood cleaning uses specialized equipment to remove embedded dirt without sanding. A protective finish is applied to maintain original luster. The process restores appearance while preserving floor integrity through non-abrasive techniques.
People
Randy
Owner & Lead Technician
Certified Master Textile Cleaner with 20+ years in the industry. Specializes in advanced stain removal and fiber preservation techniques. Continuously trains in new cleaning technologies.
Amber
Marketing Director
Manages client relations and service coordination. Focuses on community engagement and customer satisfaction initiatives. Handles referral program administration.
Questions
What carpet cleaning method do you use?
We use hot water extraction (steam cleaning) which removes 98% of dirt and allergens while meeting manufacturer warranty requirements.
How do you price carpet cleaning services?
We charge by square footage after free pre-inspection to ensure fair pricing based on actual cleaning requirements.
Can you remove pet urine odors?
Yes, we use specialized enzymatic treatments and urine detection lighting to eliminate both stains and biological contaminants.
Do you clean wool carpets?
Yes, we perform fiber testing and use pH-balanced solutions specifically formulated for natural fibers like wool.
How long do carpets take to dry?
Typical drying time ranges from 4-8 hours depending on humidity, with optional air movers accelerating the process.
Do you offer rug protection treatments?
Yes, we apply MicroSeal protectant that creates a soil-resistant barrier while maintaining fabric breathability.
