We take pride in serving residential and commercial clients with unparalleled professionalism and a personalized touch. Our team of highly trained and experienced technicians are equipped to tackle any cleaning or restoration project with meticulous attention to detail and a can-do attitude.
What sets us apart
- Family-owned and operated: We treat every client with the utmost respect and care, understanding that their home or business is their sanctuary.
- Eco-friendly cleaning: We prioritize the health of your family and the environment by using only the safest and most effective eco-friendly cleaning products.
- Fast response times: We value your time and understand the need for swift action when emergencies arise.
- Transparency and communication: We provide clear and concise estimates and regular updates throughout the cleaning or restoration process.
- Competitive pricing: We offer competitive rates and flexible payment plans to suit your needs.
Carpet Care
- Professional carpet cleaning and stain removal
- Carpet stretching and repair
- Carpet dyeing and color restoration
- Pet stain and odor elimination
Upholstery Cleaning
- Gentle yet effective upholstery cleaning for all types of fabrics
- Effective stain and odor removal, including pet urine and food stains
Hardwood Floor Care
- Thorough cleaning, polishing, and protection of your hardwood floors
- Scratch and dent removal
- Expert repairs like fixing loose boards or uneven surfaces
Tile & Grout Cleaning & Repair
- Thorough cleaning that removes dirt, grime, and discoloration
- Professional grout sealing to prevent future stains and deterioration
- Tile repair and replacement services
Additional Services
- Air duct cleaning for healthier air
- Water damage restoration to mitigate damage and prevent further loss
- Mold remediation to eliminate unhealthy mold and prevent future growth
Customer Satisfaction
New Sunrise Carpet Care has received a wide range of reviews from satisfied customers. While some customers were impressed with the quality of work and professionalism of the technicians, others had mixed experiences.
Issues with Grout Job and Communication
Some customers have reported issues with the grout job not turning out as expected, with one customer having to request a re-do. Another customer mentioned that the technician did not inform them of a surcharge for using a debit card, only discovering it on the receipt.
Excellent Service and Quality Work
Many customers praised the quality of work and professionalism of the technicians, citing specific examples of excellent service. Some customers noted that the technicians were able to accommodate their requests and go above and beyond to ensure satisfaction.
Communication and Scheduling
A few customers mentioned that they received clear communication from the company, including estimated arrival times and updates on their service. However, one customer noted that they would prefer a specific appointment time rather than a 3-hour window.
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